Returns & Refunds Policy

At 4T+ Performance, your satisfaction matters. Please review the guidelines below to understand your options if you experience an issue with your order.

When You May Be Eligible for a Refund or Reship

You may be eligible for a free reship or full refund if your order has one of the following issues:

  • You received the wrong product or incorrect item
  • Your product arrived expired
  • The inner seal of the container was broken, damaged, or open upon arrival (note: a dented container with an intact seal does not qualify)
  • Your order was never delivered and tracking did not update within:
    • 30 days from the order date for domestic (US) orders
    • 45 days from the order date for international orders

In these cases, you do not need to return the original order. We will reship or refund at no cost to you.

How to Request a Refund or Reship

  1. Contact us at support@4tplusperformance.com within the applicable timeframe above.
  2. Include the following in your message:
    • Your full name and order number
    • A description of the issue
    • Whether you prefer a reship or a refund
  3. We will review your request and respond with next steps and an estimated timeframe.

Returns for Other Reasons

If you'd like to return an order for a reason not listed above (such as a change of mind), the following conditions apply:

  • The item must be unopened and undamaged
  • You are responsible for return shipping to our fulfillment center
  • Once received and inspected, a store credit for the product cost only may be issued (shipping and fulfillment fees are non-refundable)
  • Opened or damaged items returned under this policy are not eligible for credit

To initiate a return under this policy, follow the same steps above and indicate that you are requesting a return.

If you have any questions, please don't hesitate to reach out. We're here to help.